Help & Advice
We would like to advise all customers that we now receive card payments over the phone. We also receive payments via Barclays Pingit App and Paym, which you can use with your current banking society. Do not worry, these apps are free, secure and easy to use.
Here is a little bit of information about how they work and what you need to do…
If you have not done so, already you will need to register with your mobile number to the current account you want payments to be made into. There are nine participating UK banks and building societies using Paym, which are:
Other banks and building societies have committed to join Paym later in 2014, these include: Clydesdale Bank, first direct, Isle of Man Bank, NatWest, RBS International trading as NatWest, The Royal Bank of Scotland, Ulster Bank and Yorkshire Bank. Nationwide Building Society has confirmed its intention to join in early 2015, while Metro Bank is finalising plans to join.
With this App you can send and receive money using just your mobile.
There’s no need to share bank account details, making it safe and easy. You can also use Barclays Pingit to register for Paym – the industry wide mobile payments service that makes it even simpler to exchange payments with people, regardless of who they bank with. T & Cs apply.
For free, impartial advice, call our expert team: 0800 030 6079